REVIEWS AND FEEDBACK
Below is a snapshot of the feedback we have received since 2016
We asked our customers to choose two words which would summarise their experience with us. Below are just some examples:
Percentage of our customers who gave us the top rating of Outstanding
POST TREK FEEDBACK
At the end of their treks, we encourage our customers to provide us with post-trek feedback to let us know how we went and what we could improve on. Below is a sample of the many hundreds we have received since we started in April 2016.
Thank you very much to all of you who have taken the time to provide a review!
Note: We offer complete privacy to anyone offering to provide a review. So we only use first names for the reviews which have been Ok'd for us to use publicly. Commonwealth law prohibits fake reviews. What you see below and across our website is 100% legit and made by 100% awesome human beings! No bots or bullsh*t.
SOCIAL MEDIA PLUGS
Here’s where the amazing service from Larapinta Trail Trek Support came in. I’m standing on the side of the road, well off the trail. The LTTS transfer bus drove past heading out to the Redbank Gorge drop-off. Zak recognises me from a five-minute conversation five days earlier, turns the bus around, greets me by name and offers a lift if I’m still there when he’s heading back to town. I ended up getting a ride with a guy who was on a 2-month road trip after finishing uni. We chatted easily about travel for the hour into Alice Springs. In the afternoon Zak followed up with a call to check that I made it to town and offered a lift back out on Saturday morning.
A massive shoutout to @larapintatrailtreksupport for their professionalism but more so their random acts of generosity. I initially paid these guys to do my food drops and a pickup transport from the end of the Larapinta Trail back to Alice Springs but on return an act of kindness that I didn’t see coming and a welcome acknowledgement of their involvement with the defence force, police and emergency service personnel. It shows and didn’t go unnoticed. A team of straight shooters who live by sound values and standards supporting the adventurous community who cater for every level of hiker; from the newly experienced to the semi-experienced to the experienced yet to gain more experience. If you ever get out here, contact them for the support you may need. They are good value and worth your while. Thanks again.
You guys ROCK thank you LTTS
An amazing few weeks walking the Larapinta trail. Words and pictures cannot express how full and calm my heart and head are. A wonderful adventure with amazing support by #larapintatrailtreksupport